Terms of Service

At COMPLIMA, we are committed to providing clarity in cancer care. These Terms of Service explain how you may use our platform and what responsibilities apply when you access our services. By using our website or services, you agree to these Terms. If you do not agree, please do not use COMPLIMA.
1. Nature of the Service
COMPLIMA is an educational platform focused on cancer care. Our service allows users to upload treatment plans and receive comparative insights. These insights are prepared by licensed oncologists, with AI technology supporting the process by reviewing data and highlighting relevant details from clinical guidelines and trials. The oncologist provides the second opinion for educational purposes only. Nothing provided through COMPLIMA is medical advice, diagnosis, or treatment. Users must not rely on COMPLIMA for healthcare decisions and should always consult their treating physician or another qualified professional for medical advice.
2. Eligibility
You must be at least 18 years old to use this service. By using COMPLIMA, you represent and warrant that you have the legal capacity to enter into this agreement.
3. Data and Privacy
By submitting medical documents, treatment plans, or personal information, you consent to our use of this information as described in our Privacy Policy. COMPLIMA uses AI technology to assist oncologists in reviewing data and generating educational insights. Your input may be processed by AI systems for this purpose.
We may also use anonymized and aggregated data to improve AI models and enhance the platform over time. We do not sell your personal data. While COMPLIMA is not a HIPAA-covered entity, we are committed to handling your information responsibly and securely.
4. User Responsibilities
You are responsible for the accuracy of the documents and information you upload. You agree not to use COMPLIMA to submit content that is illegal, harmful, or violates the rights of others.
5. Limitations of Liability
COMPLIMA, its team, and its affiliates are not responsible for any decisions you make based on information provided through the platform. Use of the service is at your own risk. For all medical questions or concerns, consult your treating physician.
6. Third-Party Content
Our comparisons may include information from clinical trials and published guidelines. We do not own or guarantee the accuracy of third-party content. All third-party content is provided as-is for educational purposes only.
7. Modifications
We may update these Terms from time to time. Continued use of COMPLIMA after changes means you accept the updated Terms.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
9. Contact
If you have questions about these Terms, please email us at
support@complima.com.